Frequently Asked Questions


Do you provide home visits?

Yes, we offer personal interior design consultations in the comfort of your own home. This gives us the best opportunity to showcase a range of designer fabrics, allowing you to feel and compare them. This also saves you the hassle of coming to a showroom. We offer home consultations throughout Norfolk and Suffolk, serving areas including Ipswich, Woodbridge, Saxmundham, Halesworth, Southwold, Beccles, Bungay, Harleston, Diss, and Norwich.

Do you offer any finance options?

Yes, we can offer interest-free staged payments over a period of 3 months through ClearPay.

Do you guarantee a good fit for curtains, blinds, and upholstery?

Yes, we always ensure measurements on site are taken and checked by our team. For online orders, we offer advice over Skype / FaceTime for more complex requirements.

Can I order samples?

All fabric samples are provided free of charge to help you select the best fabrics for your needs.

Would you be able to provide interior design advice?

Yes, we are experienced interior designers with a thorough understanding of textiles, applications and good design finishes.

common questions asked

When commissioning bespoke curtains, blinds, or upholstery, clients often ask about fabric choices, including durability, maintenance, and suitability for specific rooms. Measurements and fitting methods frequently arise, with questions about whether professionals provide on-site measuring and installation. Many are curious about lead times and the manufacturing process, wanting to know how long custom pieces will take from order to completion. Pricing queries are common, particularly regarding how fabric selection and complexity affect costs. Additionally, customers often seek advice on coordinating colours and styles with existing décor to ensure a harmonious interior look.

what does the installation process involve?

Our installation process for curtains and blinds is straightforward and efficient. Once measurements are confirmed and the products are ready, a skilled member of our team will visit your property to fit your chosen soft furnishings with precision. We ensure all fixings are securely installed and that every element operates smoothly, leaving your windows perfectly dressed and enhancing your interior. We take care to minimise disruption and maintain a clean workspace, completing the installation promptly and to the highest standard.